United Bank for Africa (UBA) Plc has launched the short code *919*6# for their customers who have already registered for the Bank Verification Number (BVN) in other banks to submit their numbers to it using the same phone with which the number was registered with other banks.
The bank on Monday launched the short code with which customers can send their BVN obtained from other banks to it so as not to visit and create chaos in banking halls when they want to register.
The Central Bank of Nigeria (CBN) had directed banks to initiate ways by which they can link customers’ BVN with their account numbers without them walking into the banking halls.
Speaking at the launch, Mr Rasheed Adegoke, Director, Group Information Technology, UBA, explained that “the process is very simple. All a customer has to do is to send his or her valid BVN from the telephone number that was used to open their account to the short code number and it will become automatically linked.”
Noting that the introduction of this simplified process was in response to some of the challenges associated with the ongoing BVN exercise, he said, “UBA has come up with this novel process to ensure that customers who already have their BVN do not have any issues submitting it to their alternate banks. Once customers submit their BVN through the code, they will get an immediate response letting them know whether their BVN is valid or incorrect. The responses will be accompanied by a phone number on which further enquiries can be made by the customers if required. In addition to this phone number, customers can also reach UBA on the social media through Facebook and twitter or by calling UBA’s Customer Fulfillment Centre for further clarifications.”
The BVN is a unique number given to all bank customers in Nigeria who had their fingerprints, pictures and other biometric data taken at bank branches around the country.